Outlook 2016 cached mode not updating

There are three key points to note: When the Cached Exchange Mode option is enabled in Microsoft Outlook, there can be times where sent messages displayed in Microsoft Outlook are not the most recent.

This is where the Office 365 mailbox is not synchronized with the . There are a number of reasons that this can occur - such as large mailboxes or .

We do have cache mode enabled on all user mailboxes in the organization so that it will allow them to work in outlook right away without it taking so long to load.

See if the user can login and see all the email, move an email to another folder then check in Outlook.

If the email has been moved but Outlook does not see it, I woudl move her mailbox to another database.

We tested this on some others users and it works as designed just not this users.

You have enabled the Sent Items Update feature in Exclaimer Cloud - Signatures for Office 365, so signatures are visible when a sender views email messages in their Sent Items folder.

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